Privacy Policy

Colorify is operated by E13 Tech LLC, a New York limited liability company, at 418 Broadway, Ste N, Albany, NY 12207. This policy explains how we handle information when you use colorify.ai. For privacy questions or requests, contact privacy@e13tech.com.

The short version: we use your account details, photos, and purchase records to provide Colorify. We do not sell personal information or show ads. Your saved photos are private to your account, and you can delete them from Your photos.

Information we handle

• Account information. Your email address and account identifier, managed by Clerk. Clerk handles your password; Colorify does not receive it.
• Photos. The uploaded photo, the repaired version, and the AI-produced color versions, along with the file name, dimensions, and your selected version. We store these in private Cloudflare storage.
• Purchases. Your credit balance and a record of credit grants, uses, refunds, and Stripe checkout sessions. Stripe processes payments and card details; we do not receive or store your full card number.
• Service and security information. Our hosting and security providers may log request details such as IP address, device or browser information, pages requested, and errors to operate and protect the service.
• Site statistics. Cloudflare Web Analytics measures visits without cookies and does not receive URL query strings.

How photos are processed

• Your browser checks an image on your device before upload. An image rejected by that check is not sent to Colorify.
• After upload, Colorify sends the image to our AI service provider to check whether it is suitable, repair it, and produce color versions. We use those results to provide your photo service.
• We store the uploaded photo and generated versions so you can view and manage them later. They are not publicly accessible; photo access is checked against your signed-in account.
• You can remove an individual photo or all saved photos from Your photos. Deletion removes the photo objects and associated records from our active storage.

We use photos only to provide and protect Colorify. Our AI service provider may retain or process submitted images under the terms that apply to its service.

Why we use information

• To provide, save, and deliver photo restoration and colorization.
• To manage sign-in, credits, purchases, refunds, and customer support.
• To prevent fraud, abuse, and prohibited uploads, and to keep the service secure.
• To comply with legal, tax, and accounting obligations.

Where laws require us to identify a legal basis, we rely on providing the service you request, our legitimate interests in security and fraud prevention, and legal obligations. Where consent is required, we will ask for it.

Who helps us

• Cloudflare: website hosting, database, private photo storage, security, and site analytics.
• Clerk: accounts, sign-in, and account-related emails.
• Stripe: checkout and payment processing.
• Our AI service provider: image screening, repair, and colorization.

These providers process information to provide their services to us and may also handle some information under their own privacy terms. They may process information in countries other than yours. Where required, we use appropriate legal safeguards for international transfers. We may also disclose information where law requires it or where needed to protect users, the service, or our legal rights.

Cookies and browser storage

We use sign-in cookies and browser session storage to keep you signed in and restore your photo after checkout. Session storage is normally cleared when the tab closes. Stripe may use cookies on its checkout page.

How long we keep information

• Photos: until you delete them or ask us to delete them.
• Account information: while your account is active and as needed to address account, security, or legal issues.
• Purchase and credit records: as long as needed for accounting, tax, payment disputes, and legal obligations, including after account closure.
• Technical logs: for the period our hosting and security providers retain them for operation and security.

Deleting information from active storage may not immediately remove copies in routine backups or records we must keep by law. We delete or de-identify those copies when they are no longer needed.

Your choices and rights

You can delete saved photos in Your photos and manage account details through your Clerk account menu. Deleting your sign-in account alone does not delete saved photos. To request photo deletion after account closure, or to request access, correction, a copy, or deletion of other information, email privacy@e13tech.com. We will respond within the time required by applicable law. Some records may need to be kept for legal or payment reasons. Depending on where you live, you may also have rights to object to or restrict certain processing, withdraw consent, or complain to a data protection authority.

Children

Colorify is a general audience service and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If you believe a child under 13 has created an account, contact us and we will take appropriate steps to close it and delete information we are not legally required to keep. Other countries may set different rules for children and online services.

Security

We use access controls to keep saved photos private and protect information in transit and storage. No online service can guarantee perfect security. If a security incident affects your information, we will provide any notices required by law.

Changes and contact

We may update this policy as the service or law changes. For significant changes, we will update the date above and notify signed-in users by email or in the service when appropriate. Privacy questions and requests: privacy@e13tech.com.